1) Tour availability, pricing, inclusions, and eligibility
- Tour availability, final itinerary details, inclusions, and any special offers are subject to confirmation.
- Prices shown on the website are for information purposes and may be updated prior to confirmation of your booking request.
- Student pricing (if offered) applies only when eligibility is confirmed in accordance with the tour operator’s requirements.
- Any inclusions (e.g., transfers, meals, tickets, guides, accommodation) are provided only as specified in the applicable tour terms for the selected tour.
Before a consumer purchases services online, the business must provide true, complete, and timely pre-contract information including seller/provider identification details and key service/price terms (Law of Ukraine “On Consumer Protection” dated 10.06.2023 No. 3153-IX).
2) Booking steps and pre-contract information
When you submit a booking request through the website (including distance/online arrangements), you receive business identification information and other core pre-contract details in a clear form. This includes information such as the business name and address and registration/identification details.
For contracts concluded outside premises or at a distance, the seller must provide in a clear form business identification information and other core pre-contract details (Article 17 of the Law of Ukraine “On Consumer Protection” dated 10.06.2023 No. 3153-IX).
In e-commerce, the online provider must display information required for identification of the e-commerce subject as part of the offering (including where orders are initiated) (Law of Ukraine “On E-Commerce” dated 03.09.2015 No. 675-VIII).
3) Withdrawal (refund) for distance deals
If your booking is made at a distance, you may have the right to withdraw under the applicable statutory conditions and time limits. Where required, the business provides a withdrawal/refund application form and instructions on how to submit it, and implements the statutory withdrawal period.
For distance deals, the business must place on its website a withdrawal/refund application form and instructions, and implement the statutory withdrawal period (Article 21 of the Law of Ukraine “On Consumer Protection” dated 10.06.2023 No. 3153-IX).
4) Personal data and consents
If you submit data to request information, book a tour, or complete forms on the website, we process personal data lawfully and provide appropriate notice/consent as required for the specific processing purpose.
Personal data used during e-commerce (e.g., lead forms, traveler details, booking data) must be processed lawfully and with appropriate consent/notice under the personal data regime (Law of Ukraine “On Protection of Personal Data” dated 01.06.2010 No. 2297-VI).
5) Liability limitations
To the maximum extent permitted by applicable law, globalpathf.com is not liable for delays, cancellations, or changes caused by factors beyond its reasonable control (including force majeure, transport schedule changes by third parties, or changes imposed by tour operators). Any liability is subject to mandatory consumer-protection rules.
6) Changes and cancellations (high-level)
- We may offer changes due to operational reasons or availability constraints, subject to confirmation and the applicable tour terms.
- Cancellation and refund outcomes depend on the selected tour’s specific terms and applicable statutory rules for distance contracts.
- For full details, always review the specific tour terms linked for your chosen itinerary.
If the tour operator has its own cancellation policy, those terms may apply in addition to these Terms, to the extent permitted by law.
7) Consumer complaint mechanisms
If you wish to file a consumer complaint or request assistance, you may use the e-pokupets portal (Портал е-покупець) and we will respond and cooperate as required by consumer-protection rules.
E-commerce consumer-rights mechanisms include the 'e-pokupets' portal (Портал е-покупець) and the seller’s obligations/interaction with it for consumer complaints (Law of Ukraine “On Consumer Protection” dated 10.06.2023 No. 3153-IX, Портал е-покупець).
8) Contact
Questions about bookings, availability, or consumer rights? Contact us: